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TERMS & CONDITIONS / REFUND POLICY

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You may use the BTQ website subject to the Terms and Conditions set out on this page which constitutes acceptance by you of the Terms and Conditions in force at the time of use.

Intellectual Property/Copyright

The content of this site is subject to copyright protection unless otherwise indicated. Copyright protected material may only be reproduced with the prior written approval of BTQ.

No part of this website may be reproduced or transmitted in any form or by any means without the prior permission of BTQ. The material may be reproduced free of charge in any format or medium provided if it is reproduced accurately and not used in a misleading context for promotional articles but only with prior consent from BTQ. Where any of the copyright items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged.

The names, images and logos identifying BTQ are proprietary marks of BTQ and may not be reproduced without the prior written authorisation from BTQ.

Requests for such approval should be directed to:
Ballet Theatre Queensland
PO Box 2108
Kelvin Grove Q 4059
contact@BTQ.com.au

Please give details of your intended use of the relevant material and include your contact details so we may respond directly.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.

Please note: Due to COVID-19, additional Terms and Conditions of Sale now apply to all bookings.

Refunds are available for anyone who is required to self-isolate or quarantine (and the event falls within the isolation/quarantine period) due to:

•Being a confirmed case of COVID-19; or
•Having close contact with a confirmed case of COVID-19; or
•Living in or having been in a high-risk area within Australia; or
•Having returned from overseas; or
•Has COVID-19 symptoms; or
•Has been tested for COVID-19 and is awaiting test results (and the event falls within the period of awaiting test results).

Please contact contact@btq.com.au and we will be able to help you with any refund.

Linking Policy

You do not have to ask permission to link directly to pages hosted on this site. However, we do not permit our pages to be loaded into frames on your site without BTQ permission. Refer to above for contact details.

We only link to our sponsors, venue and ticketing service.

We are not responsible for the contents, accuracy, opinions or links from these websites.

Last updated March 2021
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